Step-by-Step Guide to Integrate Vanus AI with WhatsApp

July 20, 2023 2 min read
Ehis Akhile
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WhatsApp has become an essential tool for businesses worldwide, offering a powerful platform for customer engagement, support, and marketing. Its wide reach and user-friendly interface enable seamless communication and personalized interactions, helping businesses build stronger connections with their customers. Integrating Vanus AI with WhatsApp takes customer engagement to new heights, ensuring prompt and personalized responses that drive customer satisfaction and data-driven decisions. With this powerful integration, businesses can thrive in today’s digital landscape, unlocking unparalleled potential for growth and success.

In this comprehensive tutorial, we will walk you through a step-by-step process for seamlessly integrating your Vanus AI application with WhatsApp. Witness the transformation as it assumes the role of a dedicated 24/7 knowledgeable sales agent, diligently catering to your WhatsApp business account’s needs. Follow along and unlock the full potential of this dynamic fusion, propelling your business towards unparalleled success in customer engagement and support.

Step 1: Create an AI Application

  • Visit the Vanus AI website.

  • Click on Create App.

  • Name your App and select a language model.

  • Enable the knowledge Base.

  • Upload your preferred training content and click Create.

For the purpose of this tutorial, we trained our AI Application with links to a googlesheet containing inventory and general information pertaining to a liquor sales business

Step 2: Change settings and set prompt

  • Click on the Settings tab.

  • Set your preferred App greeting, change your logo and click Confirm.

  • Click on the Prompt tab. Write your desired prompt and click Publish

Step 3: Integration

  • Click on the Integrations tab.

  • Select WhatsApp Integration.

  • Name your Integration and click Authorize.

  • Scan the provided QR Code.

  • Click Create to complete the integration settings.

  • Your App is now running on WhatsApp.

  • Simply chat up the number and receive instant replies.


In conclusion, integrating your Vanus AI application with WhatsApp offers limitless benefits. With swift, intelligent customer service, seamless inventory access, and informed suggestions, it creates an amazing customer experience. Embrace this dynamic fusion to elevate your business and impress your clientele. The future of customer service is here, and it’s extraordinary!